Certified Service Center
What is the Certified Service Center Program?
The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics manufactures select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.
Showing the Customers that we mean business!!
Becoming a Certified Service Center demonstrates to our customers, and the whole communications industry, that customer service and satisfaction are paramount to our service center. It lets our customers know that they are guaranteed high quality. Our service is the best and we take it steps beyond the rest.
Certified Service Center (CSC) status places our firm in the elite network of service centers that customers turn to for quality assurance. Our firm is listed in the CSC Directory.
What's involved?
For Digitcom Electronics to attain Certified Service Center status we had to comply with specified requirements determined by representatives of all facets of the service industry.
Certification Requirements met by Digitcom Electronics
- Facility Service Capabilities
- Code of Conduct
- Suite of test equipment and tools
- Customer service and warranty policy
- Management skills
- Technician Certifications
- Licensing and insurance
- Professional Appearance